How to View Full Answers in Knowledge Base Without Extra Clicks Using the Density Setting

The Knowledge Base setting we didn't realize was there Recently I was chatting with Ryan F. who alerted me about the pain point of needing to click into individual answers of the Knowledge Base to see the whole answer. The text wrapping could have been improved there for sure. (Thanks for the callout, Ryan!) But wait! The story continues. After I spoke with my PM colleague here at Vanta, Ryan and I learned that there is indeed a setting to address this! Here are the details:

In the Answer Library table view, there is a config button to the right of the Import questionnaire button. If you click that and select the density setting comfortable, user should be able to see the full question and answer text without having to click into the record.

Read your answers in full; no individual clicks to view an answer, and no more time wasted. One view, all the details you want.