Hi Bhavya -- thanks for sharing this, sorry for the trouble! Since your question is related to the Vanta product/platform, for the future, it would have been best to be shared in Vanta Chatter. The Social channel is more for non-work / random-related things outside of Vanta, but that's ok! No problem.
And most folks here in this Community are Vanta customers, so the intent behind that is so that you can learn from your peers (and vice versa!). So this Vanta Community on Slack has a focus of peer-to-peer engagement. Direct Vanta team support is still through the normal route via your account team (i.e. CSM or AE) or even via support@vanta.com. Just wanted to give you some context on the channel and who youre mostly speaking to here in the Vanta Community, I hope this context helps! 🙂
Now, back to your question. Here's what I think is likely happening:
Based on your description, this appears to be related to how Vanta automatically syncs vendor data. "Untitled Vendor" entries can regenerate automatically when:
- 1.
Discovery integrations are pulling in vendor data from connected systems (expense tools, SSO, etc.)
- 2.
Background sync processes are detecting vendor activity and recreating the entry
- 3.
Integration connections are identifying a vendor that lacks complete naming information
Immediate steps to try:
- 1.
Check your Discovery tab under Vendors → Discovery to see if this vendor is being detected through an integration
- 2.
Review your connected integrations: Go to Settings → Integrations and check which procurement/expense tools are connected (like Expensify, Brex, Ramp, etc.)
- 3.
Check if there's an underlying data source: The vendor might be appearing because there's legitimate activity being detected, but the vendor record is incomplete.
