Andy S.

Found where to download. You have to go to Activity within the Summary page and then you can see the file. Also, appears under the Evidence. I missed that one!

Thanks for kicking off that email! Re: #1 - Just shared some feedback via email with issues I'm seeing with this piece. The assessor is unable to click, download, or view the attachments submitted by the vendor. I think the assessors should also have the ability to add attachments within the console as well because if we're conducting a self-review on a vendor internally, we need to be able to submit any attachments. Does that make sense? Also, just going to add a feature request to this piece because it would be great if there was a way to see which questions have attachments included within this view. Another button or within the table where you can see attachments and download as needed. 😅

Love this!!

Hey Jacob G. loving the latest questionnaire builder updates! I just went through and made some updates to our questionnaires. Now if only we can go a layer deeper with conditional logic and have that expand to more field types! But that'll do for now! Also, I'm not sure where to relay this, but I noticed a UI improvement with the Assessments, but now I'm noticing two issues:

Any ideas?

For sure. Thank you as well for being the voice on behalf of your customers! I would say that one-liner does capture what we're looking for. 🙂

Hey Jacob G. thanks for your patience. The director noted they're curating a summary dashboard (slide deck) so going through the register in Vanta in an Exec meeting isn't going to happen. We're not at that size or level of needed maturity yet. So, for our use case - the reporting IN vanta and extraction capabilities FROM Vanta are most important. ---- Regarding internal Eng resources - that's a negative for us. Resources tend to be stretched. I could probably explore this if there's tech support on your team that's able to provide a walk through on how to make that happen through Google sheets, but I reckon might be easier to have a native integration of sorts 😅

hey Jacob G. thanks for getting an answer back to me. So I'd say its not feasible to update within the app because we now have over 1000+ entries and that would be very manual and cumbersome. Deleting them all and re-uploading with the new import features make more sense. However, it does make things complicated as Vanta continues to roll out enhancements to existing features because that would mean customers would have to try a different approach if Vanta isn't able to recognize the existing content. A suggestion would be to create IDs for the knowledge base so it can register and update as needed. Second, I just met with my manager, the head of IT & Security, and a similar question came up with regards to the Risk Register. Right now, they'd like to continue working from a spreadsheet as that is their preferred method when meeting with the executive team. They mentioned, if there is a way to have Vanta sync with a Google Sheet so that risks can be tracked in two places at once. OR again, able to export the risks we have in Vanta and import the updates that are made via spreadsheets. let me know what you're able to find out 🙂 and thank you for relaying this back to the team. Happy to discuss if that's preferred.

I had just asked for this! Awesome to see it available so quickly. What would the Vanta team advise for those of us that already have an answer library of over 1000+ questions? Is the best practice to simply download the library and tag the existing questions, then import back? Will it import the questions as duplicates or will it know to update the existing library?

You nailed it. The additional feedback was something the team had shared with me a few weeks ago. My new feedback had to do with the website URL and sub-pages. I'll get that submitted 🙂

That could possible be an option. At least with our environment, responses to customer questionnaires varies based on a product since we operate under regulatory conditions in different markets. For the KB, we've started to tag specific resources to train the Vanta agent. Still under development though