Hi Andrew,
I can strongly recommend having a dummy test account to make sure you are getting all the notifications (and be aware, there may be many), or assess your own company ๐ .
Plus, as a newbie, I have come to adding myself to every request for evidence that goes out per e-mail. So far, I tried to keep both my internal contacts plus any supplier contact in the distro-list. I dont usually like to spread e-mails to everybody, but in this scenario it has proven to be successful.
Hope this helps!